POLICY
Privacy Policy
How we use the details you send through this website.
Last updated: 3 October 2026.
Who handles your information
Luoyang Naibao New Materials Co., Ltd. operates this website. You can contact us at lychaoyan@gmail.com about the handling of your information.
Inquiry details and purpose
When you submit an inquiry, we collect the form fields you provide, the source page and any campaign parameters in its URL. You may also attach one PDF, JPG or PNG file of up to 10 MB, such as a product specification or sample photo. Please avoid including unrelated sensitive information. We use these details and any attachment to review your product requirement, reply to you and manage the resulting business correspondence. We do not ask for payment details through this form.
Storage and recipients
Inquiry records and attachments are stored in separate, non-public server directories and sent to our business email account at lychaoyan@gmail.com. Staff handling product inquiries can access them. The email service and hosting provider may process data for delivery and storage. Processing may involve transfer across national borders.
Analytics choices
Google Analytics 4 is optional. Its script is loaded only after you accept analytics cookies. If you reject analytics, it does not load. Your choice is saved in your browser and can be changed through Cookie Preferences in the footer.
Retention
We retain inquiry records and attachments for as long as needed to respond and manage the business relationship, and for any period required by applicable obligations. Records and attachments no longer needed for those purposes are deleted.
Your requests
You may ask about the information we hold, request correction or deletion, or change your analytics choice. We will review requests under applicable law. Email lychaoyan@gmail.com with enough detail for us to identify your inquiry.